Hear what our customers have to say about Northtown Auto
![Northtown Auto Sales Northtown Auto Sales](https://www.ntaspokane.com/wp-content/uploads/2020/02/cropped-2019-NAS-Logo-Design-RGB_dog.png)
![Aaron Christiansen Aaron Christiansen](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Aaron Christiansen
04:40 26 Jul 24
This place was truly a one of a kind experience from a car lot! They value your input with the vehicle and will hear you out! They actually attempt to make it work for your needs. I fully inspect vehicles before my purchase and Jason supported and had compliments for me doing so! The 45 minutes it took just for me to look it over before test drive and he is complementing me! I’ve had salesman get frustrated, want to move on to the next person who arrives, or “get back” to me, nope he was there every step of the way! Knowing we had a vacation the next day he took every step he could take for the process to get done asap! It took me longer to decide to buy it, then it did to buy it lol… I have nothing but respect for this business! I would recommend them to anyone! And I’ll look to do business with them again in the future! 5 stars feels under represented but just know I’d give 7 stars if I could! A++ 🙂 Thank you all so much!
![amanda galloway amanda galloway](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
amanda galloway
20:41 22 Jul 24
Bought our 2nd car today from Northtown. Always a pleasant experience! Quality cars and excellent customer service. Jalil was very accommodating and helped us along the way. Easy and fast service. I’m sure we will be back for more.
![Brian Brian](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Brian
16:37 22 Jul 24
Jalil and Josh were especially great to work with. Great people who want to take care of you.
![Jesse Woldman Jesse Woldman](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
![Patrick Hasdorff Patrick Hasdorff](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
![JD Burton JD Burton](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
JD Burton
03:38 25 Jun 24
Had a great experience on my first visit when I sold them my car a few months ago. I came in today to purchase a vehicle, I was greeted by a black guy with dreads. I told him what I’m looking for and showed me a truck that only matched one of my four criterias, I went to go for a test drive and and the salesman didn’t not offer my mother the front seat. That was enough to walk away.
![Sarah Davis Sarah Davis](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Sarah Davis
22:24 15 Jun 24
Karl was very helpful and found the perfect SUV for my new family that I absolutely fell in love with. I am very pleased with the service and everything they were able to do for me.
![spencer franck spencer franck](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
spencer franck
19:51 15 Jun 24
Jason is a great salesman and wasn’t pushy. Was able to answer lots of questions
![Demetri Kyles Demetri Kyles](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Demetri Kyles
22:54 13 Jun 24
Karl was really patient and professional. Great crew, and the process was totally painless. Thanks you guys !!!
![Catie Ayers Catie Ayers](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Catie Ayers
00:35 09 Jun 24
Went to check out Northtown while my mom was in town to check out their trucks they had listed. She drove a GMC and let them know that she said she felt as though the transmission may have been slipping. She had test driven another GMC from a dealership and said that they did drive similar. When she brought this to their attention, it felt as though they were trying to tell her she didn’t know what she was talking about because they had just gotten it to the lot and someone’s brother had just driven it. They also said it may had been because she had been used to driving a turbo. The main issue came when the time came to talk numbers. Johnny was friendly but became pushy when she told him she wanted to sleep on it before making a decision. She even stated that she understood her request may not be a possibility, but that’s what would have gotten her out the door. She told him multiple times no and that she wanted to sleep on it. He kept knocking down the price and even said “I’m not sure I’m even able or allowed to do this,” for the price he was offering. I feel as though if you’re not sure if you’re “allowed” to offer the number, don’t write it down if you can’t guarantee it. I understand he was trying to make a sale, but it did not feel like he cared about anything else. I would suggest maybe some additional training on customer service skills and reading a social que. All around everyone was friendly, but I won’t be returning to purchase a vehicle. Not a very comfortable experience.
![Michael Halverson Michael Halverson](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
![Christopher Adams Christopher Adams](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Christopher Adams
22:42 18 May 24
I have now purchased two vehicles from Northtown Auto sales, and have been very satisfied both times. Karl is an awesome salesman to work with, reasonable and fair. I would recommend these guys to anyone looking for a car!
![Glenn Madsen Glenn Madsen](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Glenn Madsen
23:05 16 May 24
Karl & Johnny were great to work with they helped me thru every step of the process and explained everything in full to me
![Tyler Smith Tyler Smith](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Tyler Smith
08:15 09 May 24
Jason is the greatest car salesman you’ll find out there. You won’t find any better place in Spokane!
![Jimmie Blackburn Jimmie Blackburn](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Jimmie Blackburn
23:48 03 May 24
Jason and Johnny did an excellent job explaining everything and went over the top with my car purchase would highly recommend others to North Town auto sales thank you very much Jimmie D Blackburn
![Robert Jeffers Robert Jeffers](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Robert Jeffers
03:32 30 Apr 24
Con artists and they won't respond because I'll prove it....The first car broke down. I took it back after a good fight about it, I got it credited towards the next vehicle. I now owe 2600 for a vehicle I dont have. You can't find my records based on a Google post? What a strange response. Why not ask me to come to talk about it
![Adrian Sandoval Adrian Sandoval](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Adrian Sandoval
03:51 21 Apr 24
Jocko & Kayla at NAS were really helpful in the process of purchasing a new car. Jocko made the process quick and easy. While in person, Kayla was helpful in showing me the car and overall had a great experience with this dealership. It’s definitely the best dealership I’ve been to. Happy I found across the car that I was wanting with Northtown Auto Sales.
![Makinzie Garris Makinzie Garris](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Makinzie Garris
03:54 16 Apr 24
Jalil was super helpful and has a great personality. I came in today with low hope of getting a new car and but with his help and expertise I am now a new car owner. If you’re looking for a new vehicle be sure to call or stop in and ask for Jalil. You won’t be disappointed!🫶
![Carla Boyd Carla Boyd](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Carla Boyd
21:32 12 Apr 24
Karl is awesome!He made it easy for me to buy my new car! Great serviceThank you
![Amanda Goss Amanda Goss](https://www.ntaspokane.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Amanda Goss
19:48 06 Apr 24
I’ve had a vehicle from here for maybe two years now and so far have had to replace the alternator, the battery, cam shaft sensor, battery terminals, brakes, rotors, calipers, tie rod, wheel hub assembly AND THE $7000 TRANSMISSION that went out with no warning on I-5 an hour away that ended up costing $500 to tow on top of that. The repairs have cost more than the car itself at this point and it just keeps having problem after problem. They have a shop and said they did an inspection and everything was fine but I was having problems within the first 6 months. They’re very friendly obviously but I would highly recommend purchasing elsewhere if you don’t want to spend $1000’s on repairs.And before I get a response about contacting them to fix it or whatever, I did for the first couple of problems and I was still charged when I brought it in. They were also informed about the transmission but didn’t offer any kind of solution. Obviously with used cars there are problems to be expected but this is insane and unreasonable. I’m a single parent with two kids and am still paying on this POS vehicle while having to pay off all the mechanic fees as well. I’m actually exhausted from dealing with this.